Strategy today is mostly about gaining a competitive advantage and using it to create unique added value for customers. If this development continues, business strategy needs to give it a proper place, and that’s what Industry 5.0 takes a shot at. In many industries and countries, finding, serving, and keeping talent has become a much greater challenge than finding, serving, and keeping customers. And it aligns well with current developments in the job market. This is more radical than it may seem at first sight. Or, in other words, a shift in perspective from people serving organizations, to organizations serving people. The Three Pillars of Industry 5.0 Based on the EU publication "Industry 5.0 Human-centric, sustainable and resilient" Human-Centric StrategyĪ human-centric strategy is one that, according to the infographic, “promotes talents, diversity and empowerment.” The most important shift this suggests is one from seeing people as means (e.g., as in human resources) to seeing people as ends.
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